Patient Expectation

Recoup Massage Therapy Expectations

What clients can expect from Recoup Massage:

Clients are treated with respect and dignity
We provide clients with a competent and professional session each time they have an appointment, addressing the clients' specific needs for that session.
We customize the treatment to meet the clients needs. We do not treat everyone with the same massage. We treat what your particular body needs during the session.
We perform services for which we are qualified (physically and emotionally) and able to do, and refer to appropriate specialists when work is not within our scope of practice and/or not in the clients' best interest.
We stay current with information and techniques by reading, receiving regular massage sessions and by taking continuing education seminars every year.
Privacy and confidentiality are maintained at all times.
All equipment and supplies are clean and safe.
Clients are draped with a sheet or towel at all times during the session. Only the parts of the body being worked on are exposed at any time. The genitals are never exposed or massaged
Personal and professional boundaries are respected at all times.
We respect all clients regardless of the age, gender, race, national origin, sexual orientation, religion, socio-economic status, body type, political affiliation, state of health or personal habits.
We charge a fair price for our services. Payment is due at the time of service.
We return phone calls within 24 hours unless our voicemail says otherwise.
We give a 24-hour follow up phone call after the initial massage session, to see how our client is feeling and learn if we should make any adjustments to the treatment.
If we need to cancel an appointment, We will do so within 24 hours whenever it is possible. If an emergency arises and we cannot keep an appointment, we provide a 50 percent discount with a client's next session. For non-emergency cancellations of less than 24 hours, the next session is at no charge.
Standing Appointment Policy - We encourage our clients to book their appointments in advance. One of the best ways to secure your massage time is to set up Standing Appointments. We can set up regularly occurring appointments for up to 1 year in advance. This ensures that we are available at the best time you are! Unfortunately we cannot keep the time secured if the standing appointments are regularly cancelled/rescheduled. After three consecutive cancellations/reschedules we will have to cancel all future standing appointments and instead schedule sessions out only one in advance at a time.

Recoup Message Therapy Expectations

What we expect from our clients:

Clients provide an accurate and complete health history and update when necessary.
Clients adhere to a 24-hour cancellation policy, except in the case of an emergency.
Payment is expected at the time that service is rendered.
If the client experiences any pain or discomfort during the session, he/she will immediately inform the therapist so that the pressure and/or strokes may be adjusted to the client's level of comfort.
Sexual harassment is not tolerated. If the practitioner's safety is compromised, the session is stopped immediately.

Every appointment includes:

  • An intake conversation
  • Work tailored to your concerns
  • A check-in at the end
  • An opportunity to schedule your next session
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Since my wife referred Nikkie to me almost two years ago, I could not be more pleased with the outcome. She is knowledgeable, personable, and passionate about your work. We feel blessed to be under her care. In this regard, I would be remiss if I did not thank her again for her sustained support during my recent prolonged illness. Nikkie's presence indeed made a difference! Nikkie, I am proud to tell the world that not only are you our Massage Therapist, you are a good friend. God Bless, and continue to be well,
Charles Perry
I just recently had the pleasure of getting a Swedish massage from Travis at Recoup massage and was pleasantly surprised. I usually shy away from male massage therapists, but he was very professional and made me feel at ease. He asked me a few questions at the beginning about what areas, if any, I'd like attention on and he was able to work on my shoulder that I was having issues with and relax me completely. I will definitely be getting a massage from him again in the near future, and I love the fact that he comes to you. It's nice to be able to sneak in a massage on my lunch break.
Alyson T.
Since our very first appointment with Nicole, Ann Marie and I both realized we have found someone very special. Not only is she an extraordinary talented professional she is also always prompt for her appointments and extremely conscious towards cleanliness. Nicole has an amazing gift and knowledge in the art of massage! Do yourself a favor and enjoy the experience and I know you will be hooked just as we have become!
Ann Marie and Rico

In-Home, Office/Corporate, Geriatrics, Hospice Massage
Professional, Medical and Therapeutic Massage available by appointment in the Virginia Beach, Virginia area

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For the finest onsite, mobile massage in Chesapeake, Norfolk, Virginia Beach, Virginia

Telephone: 571.336.6113
Virginia Beach, VA 23450

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Virginia Beach Mobile Massage
Monday - Saturday 7:00am - 10:00pm
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Virginia Beach, Virginia Just Chesapeake, Norfolk, Virginia Beach, Virginia area

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