Patient Policies

Our Massage Therapy Policy

Cancellation Policy

We schedule a certain number of massage therapy sessions per week to make our desired income. Therefore keeping our schedules filled is imperative to our financial livelihood. We consider our time to be extremely valuable. We are sure you value your time as well. So please keep that in mind when you cancel your scheduled massage therapy session. The earlier you cancel your appointment the sooner we can try to fill up that time slot with another client.
For cancellations we require 24 hours notice. Any notification less than 24 hours will require for the full amount of the scheduled massage therapy session to be collected.

No Shows Policy

If you are more than 20 minutes late to any session and make no attempt to contact Recoup Massage it will be considered a late cancellation and subject to the full charge of the session.
If a therapist arrives at your home or office and you are not there to receive the services you scheduled you will be required to pay the full amount of the scheduled massage.
Please be aware that if you incur 2 late cancellations, 2 no shows or a combination of both you will be required to prepay for any services that you wish to schedule in the future. Feel free to email, text or leave a voicemail to cancel your appointment.


Nicole, I want to thank you for educating me more on how my body holds stress and the extra attention you give at each and every session. You truly are a talented therapist and I am lucky to have found you. As a therapist to another, I admire your work ethics! Keep up the great work. You will go far!!!
Mary M.
Nicole is an excellent therapist. Her sport therapy knowledge gives an advantage to her clients who require more than just a relaxing massage. We actually have several family and guests from out of town who request that we schedule Nicole when they return for a visit to the area!
R & K Whitney
Since our very first appointment with Nicole, Ann Marie and I both realized we have found someone very special. Not only is she an extraordinary talented professional she is also always prompt for her appointments and extremely conscious towards cleanliness. Nicole has an amazing gift and knowledge in the art of massage! Do yourself a favor and enjoy the experience and I know you will be hooked just as we have become!
Ann Marie and Rico

In-Home, Office/Corporate, Geriatrics, Hospice Massage
Professional, Medical and Therapeutic Massage available by appointment in the Virginia Beach, Virginia area

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For the finest onsite, mobile massage in Chesapeake, Norfolk, Virginia Beach, Virginia

Telephone: 571.336.6113
Virginia Beach, VA 23450

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Monday - Saturday 7:00am - 10:00pm
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Virginia Beach, Virginia Just Chesapeake, Norfolk, Virginia Beach, Virginia area

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